Know who's calling before you say hello.
UvoiceCloud connects to your CRM's API, so the caller's record pops up on every call and every conversation is saved where your team already works.
What your team gets
- Inbound call · 4:12 · answered by JeffSummary: wants a second line for the new office. Next step: quote by Friday.Recording · Transcript
- Text sent from (860) 555-0100"Your quote is on the way, Dana. Talk Friday!"
- Email receivedRe: New office opening date (already in your CRM)
- Missed call, voicemail leftVoicemail saved to the record, ready to play
| When | Caller | Answered by | Length | |
|---|---|---|---|---|
| Today 9:20 | Coastal Realty | Jeff L. | 4:12 | Recording |
| Today 8:57 | Harbor Auto Group | Sofia R. | 2:31 | Recording |
| Yesterday | Brightside Dental | Maria L. | 6:05 | |
| Yesterday | (203) 555-0177 | Missed | 0:00 | Voicemail |
How we connect it
We confirm it has an open API or connector and what it can show, before you commit to anything.
We turn on API access for your UvoiceCloud account and share what your CRM, or your developer, needs.
Screen pops, client lookup and call logging, working the way your CRM supports them.
What our API includes
UvoiceCloud's API gives your CRM the call data it needs. Ask us for the technical details for your system.
Ask about your CRM- Call eventsRinging, answered and ended, in real time
- Call historyCaller, who answered, times and length
- Recordings & transcriptsFor calls you record
- TextsSent and received on your business numbers
- Contacts & usersYour team's extensions and directory
- Secure accessYour own API login, never shared
* Integrations connect through your CRM's own API or connector, and what's possible depends on your CRM. Uvoice sets up the phone side and API access; we don't program automations or workflows inside your CRM. Most popular CRMs have an open API; tell us yours and we'll confirm what it supports.